At Vegas NightsAustralia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or utilize our premium gaming entertainment services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, company details, and payment information when you book our services.
  • Event Information: Details about your event including date, venue, guest count, and specific requirements.
  • Website Usage Data: IP address, browser type, device information, pages visited, and interactions with our website through cookies and similar technologies.
  • Communication Data: When you contact us, we retain records of your inquiries, feedback, and our responses.
  • Marketing Preferences: Your preferences regarding receiving marketing communications from us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our premium entertainment services.
  • To process bookings, payments, and issue refunds when applicable.
  • To communicate with you regarding your inquiries, bookings, and events.
  • To personalize your experience and tailor our services to your preferences.
  • To improve our website functionality and user experience.
  • To send you promotional materials about special offers and new services (with your consent).
  • To analyze usage patterns and optimize our marketing strategies.
  • To comply with legal obligations and enforce our terms of service.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill our contractual obligations to you when providing our services.
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and marketing.
  • Consent: Processing based on your explicit consent, such as for marketing communications.
  • Legal Compliance: Processing necessary to comply with our legal obligations.

4. Information Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third-party vendors who assist us in providing our services (payment processors, email service providers, event staff).
  • Venue Partners: When necessary to coordinate event logistics with your chosen venue.
  • Legal Authorities: When required by law, court order, or government regulation.
  • Business Transfers: In the context of a business transaction such as a merger, acquisition, or asset sale.

We do not sell your personal information to third parties. Any third parties with whom we share your information are contractually obligated to use it only for the purposes specified and in compliance with this Privacy Policy.

5. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to the personal information we hold about you.
  • Correction of inaccurate or incomplete personal information.
  • Deletion of your personal information in certain circumstances.
  • Restriction or objection to the processing of your personal information.
  • Data portability to transfer your information to another service provider.
  • Withdrawal of consent for processing based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For more information about how we use cookies, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 18, we will take steps to delete such information from our systems as soon as possible.

9. International Data Transfers

We operate primarily in Australia but may use service providers located in other countries. When we transfer personal information outside of Australia, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with a "Last Updated" date, and significant changes will be notified to you either through our website or via email.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Phone: +61 2 9159 8761
  • Address: Level 8, 65 York Street, Sydney NSW 2000

We will respond to your inquiry within 30 days.